When the heat goes out!

As most of you know, this is my first year living in a house as opposed to an apartment. The learning curve has been wild and erratic (as most things are with me) and last Saturday night, oh wait, it really was Sunday morning, another element was added. My furnace makes three sounds as it comes on: air intake, ignition, blower. At about 12:30 a.m. I realized it was sucking on the air intake, and then cutting out. Ut-oh. I had become that grim reality: a NO HEAT!

Not to worry though, as I do know a good heating company. (Yes, I work for it. No, they didn't install the furnace. End of disclaimer.) I picked up the phone and dialed. The way our system works, a service takes the call and the tech calls you back within a half hour to phone-diagnose and make arrangements. Jeremy called right back. He was out on a call, but he was finishing up, and he would head my way shortly. Oh yay! As it was, the temperature in the house fell six degrees in the hour it took for him to get out to my place.

I was so hoping that there wasn't a part failure. With the furnace not being one of ours, there would be no way we would have the parts in stock, and I would have to wait until Monday for a fix. Fortunately, it was a problem with a blocked air intake line. There were leaves on the furnace side, and when we went outside to check the intake the trap had frozen on that side, blocking air passage. Jeremy removed the trap as a temporary fix, and voila! I had heat!

It's good to know a good heating company!